How to contact Packlink Support?

Packlink PRO account Support Center

1. Access your Packlink PRO account.
2. Click Help, on the top right of your screen to access our Support Center. The list of your previous requests, along with their current statuses, will be automatically displayed.
   
   • If you would like to check the status of a previous request, select the correct enquiry from the list.
3. To send a new request, click Create ticket.
4. From the drop-down menu in Ticket type, select the correct contact reason for your new request.
5. Enter the Shipment reference. If you have selected Other, please provide the Reason for this contact.
6. You can also attach files to your request.
7. Review the information you have just entered, then click Create. 
8. Our Customer Support agents will respond to your request withing the following 24 hours.